Registration &
Attendee Experience 

  • Registration Forms/Websites

  • Registration Communications

  • Attendee Help line

  • Hotel Sourcing and Contracting

  • Room Block Management

  • VIP Room Management

The very first touchpoint of any event is registration both pre-event and onsite. It's an important part of the customer service experience and ensuring you meet your revenue goals! There are so many impactful ways were you can start your attendee experience off on the right foot and have them wanting to come back next year. Along with registration comes the tricky business of room block management. From negotiations to managing VIP reservations to room drops going out to 4,000 folks daily... these two together require an expert eye on making sure no pieces fall through the cracks!

Photos courtesy of Agency EA

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